Complete Security Services provided:
- Alarm Response
- Static/Site Guarding
- Retail Guarding and Store Detectives.
- Mobile Patrols
- Close Protection
- Residential Security
- Security Consultancy
- Door Supervision
- Event Security and Stewarding
Event Security and Solutions
We provide full event security, stewarding and solutions to private or public events. Our services cover both pre- and post-event support as well as full solutions during your event.
We believe providing the relevant support and planning pre-event is crucial, and key to making the event run more smoothly for all parties concerned.
We can provide SIA licensed door supervisors, security guards, dog handlers and CCTV operatives as well as fully trained stewards, medical teams and emergency response teams. Our management teams are fully involved in the lead-up to the events, meaning you go into your event safe in the knowledge that all your needs are being catered for and that all eventualities have been covered in the planning. This means you can concentrate on other logistical elements (and enjoyment) of the event that you have put so much work into organising.
We also produce post-event reports and recommendations to support future events as part of our services. We have in the past catered for events as small as 40 people or as large as 10,000. We understand that each event is different and pride ourselves on providing a personal service and tailor-made solutions. You will have a manager assigned specifically to your event for you to liaise with at anytime 24 hours a day, 7 days a week.
RST / Residential Security
In the current environment residential security forms a vital part of close protection activities whether you are in residence or not. Services can be provided on a full time or adhoc basis.
Our staff are all highly trained for this unique scenario, we work with the utmost discretion and confidentiality while still providing a viable and effective security screen for your property, family and assets.
We conduct in depth analysis including threat assessment, high risk scenarios, technological and physical requirements to provide you with the necessary peace of mind no matter what the situation. We can deploy at short notice both nationally and internationally.
With over 50 years experience in many different sectors of the security industry between the management team of Complete security and many years experience at management level, we are in a prime position to be able to offer consultations for your business. The essential task for consultancy is to methodically study and analyse the threat and assess the risk before implementing or recommending a solution to greatly reduce this. The steps include:
– Threat study and analysis
– Risk assessment and analysis
– Security planning
– Relevant security implementation and strategy produced
– Security management and supervision including KPI’s
– Security review and future planning
Our mobile patrol service offers a cost effective, high visibility and efficient solution, acting as a great deterrent to criminal activities such as criminal damage, burglary and theft.
Our staff are recruited locally so they have detailed knowledge of the areas they are patrolling. They conduct roving patrols as well as site walk-throughs, checking for any suspicious activity or signs of damage to your property.
All our operatives are uniformed and attired in high visibility wear to make them a conspicuous presence on your site. They receive regular ongoing training and adhere to strict lone worker, incident and procedural policies, making sure the job is carried out to the highest technical standards.
Our vehicles are equipped with all the relevant equipment and latest technology needed to conduct the role to a high standard. We also provide an integrated incident report tool to allow us to determine the best and most effective times to conduct patrols. Patrols can be conducted at pre-determined times or varying times.
Key Holding and Alarm Response
We offer a fully insured and secure key-holding and alarm response service for the private and public sectors, and domestic clients.
We provide 2 options for this service:
1. We can store your keys in a central secure location; keys are stored in a central key bank that requires two separate codes for access. All keys are monitored and signed for before they’re released from site, offering total peace of mind.
2. For a quicker response for alarm activations we can offer a secure key vault to secure your keys on your own site. These are accessed by the security guard when they arrive on site by entering a unique PIN, and also a vault key. The vaults are discreet and only the guard would know what they are. This can substantially reduce the response times for genuine activations.
All our guards are fully licensed and undertake regular training and development We work to a strict lone worker policy involving our 24/7 control centre, and we have dedicated incident teams who can respond to any issue, meaning none of your staff will ever need to attend site at any stage during an alarm activation. However, if you prefer to have a member of your team on site for any alarm activation, we would arrange a pre-determined dedicated meeting point off site, where a member of our security team will meet with you and accompany you to site, thus substantially reducing the risk to yourself or your staff.
We do also operate a straightforward key-holding service and can do regular or adhoc locks and unlocks for your business. We can also provide a secure escort service if any of your staff are locking or unlocking alone at anti-social hours.
We provide stewards across a wide spectrum of events from football to festivals. All our stewards hold an NVQ in Spectator safety. We understand that they are your eyes and ears at any event and also often are your customer’s first point of contact. As such all our stewards are correctly attired and trained to deliver the highest level of customer service to everyone they come into contact with.
I working a sporting stadium event all stewards are fully briefed on the requirements and content of the venues safety certificate. If working a festival site they are fully briefed on the clients safety documents and also given a thorough deployment plan and walkthrough so they have a detailed knowledge of the site and are therefore best positioned to provide the high standards of service we expect.